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County Template V2.0 Resource Area
FAQ - Problems accessing the site to manage the pages

Many of you have been notified by your CED that you have access to your county's web template to work on preparing the site for the mandatory switch over on February 1.  Several users have reported problems accessing the site to manage the pages. I have included information below for accessing the site.

First and foremost – before you can login to the web template maintenance page your CED must grant you some level of access.  

Once the CED has granted you access you must follow the steps below to synchronize your password. To enable you to login to the web template maintenance page you will need to synchronize your password.  The web template uses your outlook password. Please follow the instructions below. 

Login to https://exchange.purdue.edu . Use your Outlook username and password. Click the "Options" button on the lower left. Scroll to the bottom of the page and click the "Change Password" button. Using the popup form, reset your password (you may reset it to the same password you are currently using if it meets the criteria below ). Use "onepurdue" as the domain name. The account is your username (not necessarily your email address for all users). Once you have reset the password, logout of OWA and attempt to login to http://www2.ces.purdue.edu/ces/admin/default.aspx again.

For best results, be certain your password meets the following criteria:

  • Must be at least 7 and no more than 8 characters long.

  • Must contain at least 1 letter.

  • Must contain at least 1 number or punctuation mark.

  • Must contain more than 4 unique characters.

If your password does not adhere to the above criteria, it may not properly propagate to all appropriate systems and services.

Please note:

- If your current password is not 7-8 characters I would suggest that you select a new password that is in that length range. That length of password appears to work best on the Purdue system. 

- Changing to a different password here will change your Outlook password.

- If you use a 5 character password you may not be able to access Outlook.  That password length appears to be particularly problematic.

- I would suggest that your password not start or end with a special character (punctuation mark)

Please email cthelp@agad.purdue.edu if you are still unable to login and someone from the helpdesk will contact you.

Those of you who will be working on the web template can access the manual and streaming modules on the web on the application county templates resource page.

If you have problems or questions not addressed there please email cthelp@agad.purdue.edu so that the county template help group has full information regarding problems or questions regarding the templates.  Using this address will assure you the quickest response possible from those staff members assigned to the project.

 

 
 
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